FAQ

Name: Bond Cleaning Ipswich
Address: 1 Callistemon St, Heathwood, QLD, 4110, AU
Telephone: +61 404 139 973
Price range: $$$

Have Questions?

Here, we’ve compiled answers to some of the most common questions we receive about our cleaning services, booking process, and policies at Bond Cleaning Ipswich. Our goal is to provide you with clear, helpful information to make your experience with us as seamless and satisfactory as possible.

What services do Bond Cleaning Ipswich offer?

We specialize in a range of cleaning services including bond cleaning (end-of-lease cleaning), carpet cleaning, commercial cleaning, and more. Each service is tailored to meet the specific needs of our clients, ensuring a clean and inviting space.

How do I book a cleaning service?

Booking a service with us is easy! You can book directly through our Booking Page, call us at +61 404 139 973, or email us at [email protected]. We’ll need some details about your property and your preferred date and time for the cleaning.

Do you offer a bond back guarantee?

Yes, we offer a 100% bond back guarantee with our end-of-lease cleaning services. If your property manager or landlord has any issues with the cleaning quality, we’ll return to re-clean the specified areas at no additional cost within 72 hours of the initial service.

What is your cancellation policy?

We understand that plans can change. If you need to cancel or reschedule your cleaning service, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee.

Do you match prices from other cleaning companies?

Yes, we offer a Best Price Guarantee. If you find a lower quote from another registered and reputed cleaning company, we’ll match it. We pride ourselves on offering competitive pricing without compromising the quality of our services.

What should I do before the cleaning team arrives?

To ensure the most efficient cleaning process, we recommend removing personal items and clutter from the areas to be cleaned. However, if you need assistance with this, please discuss it with us in advance.

Are your cleaners insured and vetted?

Absolutely. All our cleaners are thoroughly vetted, trained, and insured. We take great care in selecting and training our team to ensure they meet our high standards of service and security.

Can I request a specific time for my cleaning?

Yes, you can request a specific date and time for your cleaning service. We will do our best to accommodate your schedule and provide you with a service time that meets your needs.

How do you ensure the quality of your cleaning?

Quality is at the heart of everything we do. We have a comprehensive checklist and use only the best cleaning supplies and equipment. Our team is trained to pay attention to detail and ensure every corner of your space meets our high standards.

How can I provide feedback on my cleaning service?

We welcome and value your feedback. You can provide feedback directly to our team after the service, call us, or email us with your thoughts. Your feedback is crucial for us to continue improving our services.

Request a Quote Today

Reach Us

Location :

100/18 Loganlea Rd, Waterford West, QLD 4133, Australia

Email :

[email protected]

Phone :

+61 404 139 973